Got Questions? We've Got You.

Making your dream home happen shouldn't feel overwhelming. Whether you're exploring tiny living for the first time or ready to place an order, this FAQ is designed to guide you through every step with confidence and clarity.

📋 General FAQs 🏡 Prefab Expandable Homes 📦 Shipping Container Homes

Use the search bar above to find specific topics, or browse by section below.

📋 General FAQs

Questions that apply to all My Tiny Home Hub homes

🛒 Before You Buy

💳 Do you offer financing?
Most Asked ▼

Absolutely! We believe everyone deserves a place to call home without breaking the bank. We offer flexible financing options including 0% APR for up to 21 months for qualified buyers.

You can get instant pre-approval with no stress and low monthly payments. Apply here for financing or speak with one of our home advisors to explore what works best for your budget.

🏠 What exactly do I get when I purchase a home from you? ▼

You're getting a completely move-in-ready home—no construction headaches, no surprise costs. Every home includes:

  • Full insulation, pre-wiring, and pre-plumbing
  • LED lighting throughout
  • Complete bathroom with shower, toilet, vanity, and sink
  • Kitchen with granite countertops, cabinetry, and sink
  • Electric tankless water heater
  • Split HVAC system with remote control for heating and cooling
  • All necessary plumbing and electrical connections
  • Flooring, doors, and windows
  • Internal wiring, socket switches, water supply pipes

Simply unload, set up, plug it in, and you're home. We call it "delivered and done!"

⏰ How long does the entire process take? ▼

From order to enjoying your new home:

Total Timeline: 45-75 days
  • Production: 15-30 days (depending on volume and customizations)
  • Shipping: 30-45 days (varies by location)

Here's what happens after you order:

  1. Order Confirmation: You'll receive confirmation and scheduling for your design call
  2. Customization Call: We finalize all your specifications and options
  3. Production: Your home is built with multiple quality checks
  4. Quality Review: We send you a detailed video walkthrough before shipment
  5. Shipping: Tracking information provided when your home is picked up

We know waiting is hard when you're excited about your new home! We'll keep you updated every step of the way.

🎨 Can I customize my home? ▼

Yes! You can customize your tiny home extensively. You have the freedom to choose from:

  • Exterior colors and finishes
  • Door types and window types
  • Flooring options and bathroom flooring
  • Bathroom vanity, toilet, and shower configurations
  • Kitchen countertops: Granite is standard, marble upgrades available
  • Overall home configuration and layout to match your personal style

After completing your order, you'll be emailed an invitation to review and finalize your customizations. You can also use the order notes to fill in your standard selections.

This allows you to create a living space that perfectly matches your personal style and needs.

🏠 What is the lifespan of the expandable container home? ▼

Our expandable container homes have a lifespan of over 50 years, making them a long-term investment in your housing future.

Built with premium materials and heavy-duty galvanized steel frames, these homes are designed for durability and tested for fireproof, waterproof, and seismic resistance.

💰 Do you offer any promotions or discounts? ▼

Yes, we occasionally offer discounts and promotions! Join our newsletter to be the first to know about:

  • New product releases
  • Exclusive deals and limited-time offers
  • Special promotions for subscribers
  • Early access to new models

Sign up at the bottom of our website to never miss a deal!

🏡 Is this home finished when it arrives? ▼

Yes, we only ship finished products from our factory directly to you. No additional interior or exterior work is required aside from connecting your utilities.

Your home arrives complete with all finishes, kitchen cabinets and sink, full bathroom, electric tankless water heater, remote controlled split HVAC system, LED lighting, electricity and plumbing.

You're truly getting a "delivered and done" solution!

🌡️ Will my home be comfortable year-round? ▼

Absolutely. Our homes are built for all climates with premium insulation and weatherproofing:

Insulation Specifications:
  • Walls/Roof: R-10.8 to R-12 using 75mm EPS sandwich panels
  • Internal partitions: R-7.2 to R-8
  • Upgrade available: Up to R-23.62 for extreme climates
  • Material options: EPS, glass wool, rock wool options

Additional climate features:

  • Fire-resistant glass magnesium board flooring (asbestos-free)
  • Corrugated steel sheets (0.3mm to 0.6mm thickness)
  • Energy-efficient double-glazed windows
  • Professional-grade split HVAC systems with remote control
  • Advanced weatherproofing designed for extreme conditions
Understanding R-values is crucial for your comfort and energy savings. Higher R-values mean better insulation performance, keeping you comfortable year-round while reducing energy costs. Our standard R-10.8 to R-12 provides excellent thermal protection, with upgrade options available for extreme climates.

Whether you're in sunny California or snowy Minnesota, you'll stay comfortable while keeping utility bills low.

💰 Are your prices guaranteed? ▼

We strive for transparency, but some factors may affect final pricing:

Important: Due to fluctuating raw material costs and taxes, we cannot guarantee a fixed price at the time of reservation. Shipping costs will also vary by location.

When your position in the queue is reached, we will contact you to confirm the final pricing and next steps. We'll communicate any pricing changes via email and update our website accordingly.

This ensures you get the most current pricing and aren't surprised by unexpected costs.

🛡️ Quality & Warranty

🛡️ What warranty do you provide?
Important ▼

We stand behind our homes with comprehensive warranty coverage:

Warranty Coverage:
  • 10-year structural warranty for long-term peace of mind
  • 7-year home systems and appliance warranty
  • 3-year comprehensive warranty covering craftsmanship
  • Free replacement parts when needed

Your warranty begins from the day you receive your tiny home, and we'll begin sending you ongoing tips and support outreach.

Plus, My Tiny Home Hub is partnering with a nationwide home warranty service provider to offer comprehensive coverage for your dwelling and appliances at an affordable cost.

✅ How do I know the quality will meet my expectations? ▼

Quality isn't negotiable for us. Here's how we ensure your satisfaction:

  • Multiple quality checks during manufacturing
  • WaterMark certified plumbing fittings for all water connections
  • 64 amp main protection switchboard (customizable to requirements)
  • Fire-resistant materials: Glass magnesium board flooring (asbestos-free)
  • Pre-shipment video walkthrough of YOUR specific home
  • Quality review call to confirm details before shipment

No returns policy: Due to the custom nature of our homes, we do not offer returns. However, we ensure complete satisfaction through our video review process before shipment.

"The quality is top-notch, and the design is just what I envisioned. The team was incredibly helpful throughout the process, answering all my questions and providing excellent support."
— Verified Customer
🔧 What kind of support do I get after delivery? ▼

You're never alone in this journey. After delivery, you receive:

  • Dedicated support line for any questions or concerns
  • On-site technical support available for installation assistance
  • Detailed technical specifications provided for each model
  • Ongoing tips and support outreach to help you get the most from your home
  • Multiple contact options:

🛒 Ordering Process

📱 How do I order my tiny home? ▼

Ordering your tiny home is simple and straightforward:

  1. Browse our models and select the size that fits your needs
  2. Choose your customizations using our online options
  3. Complete checkout with secure payment
  4. Receive order confirmation and next steps via email

After checkout, you'll get an email to schedule your design call for any required customizations. Our team will guide you through the entire process!

📞 What happens during the quality review call? ▼

During the quality review call, we'll confirm the details of your order and any customizations to ensure everything meets your expectations.

This is your opportunity to:

  • Review all specifications and features
  • Confirm customization choices
  • Ask any final questions
  • Ensure you're completely satisfied before production

We want to make sure everything is perfect before we begin building your home!

📦 How can I track my order? ▼

You will be provided tracking information once your tiny container home has been picked up for transport by our shipper.

You'll receive:

  • Detailed photos and videos of your completed home before shipment
  • Tracking number and carrier information
  • Estimated delivery timeframe
  • Direct contact with our shipping coordinator

We keep you informed every step of the way!

🏗️ Materials & Construction

🧱 What materials are used for the walls and ceiling? ▼
Wall Construction:
  • Side walls, front, and rear panels: t75mm fireproof EPS or rock wool board sandwich panels
  • Internal partitions: t50mm fireproof EPS or rock wool board sandwich panels
  • Thermal insulation: Corrugated steel sheets (0.3mm to 0.6mm thickness)
Ceiling & Roof:
  • External roofing layer: t50mm fireproof EPS sandwich panels
  • Insulating layer: EPS for thermal efficiency
  • Internal ceiling: t0.3mm Type-831 ceiling plate
🏠 What materials are used for the floors? ▼

The middle floor is made of fire-resistant glass magnesium board (asbestos-free), providing both safety and durability.

You can also customize your flooring during the design process with various options to match your style preferences.

🚿 What is included in the plumbing setup? ▼

The plumbing setup includes hot/cold inlets for:

  • Kitchen sink
  • Bathroom basin
  • Toilet
  • Shower

All fittings are WaterMark certified for quality and safety compliance.

🔧 Will there be add-ons available? ▼

We are currently exploring add-ons from the factory that can be purchased in our shop and installed on your tiny home.

We will be sure to keep you updated on any further product and accessory offerings from My Tiny Home Hub. Sign up for our newsletter to be the first to know!

🚚 Where do you deliver? ▼

We offer direct-to-door delivery for multiple countries:

  • United States (nationwide coverage)
  • Canada
  • United Kingdom
  • Spain
  • Germany
  • Italy

Delivery is handled by licensed, bonded, and insured transportation companies to ensure your home arrives safely.

International shipping: We can transport tiny container homes to other countries or support FOB terms. We load the containers free of charge to ensure no damage during transportation.

Custom transportation: If you own/operate a qualified transportation company, we will discuss the possibility on a one-to-one basis when your order is ready to ship.

🏗️ What do I need to prepare before delivery? ▼

As a My Tiny Home Hub customer, it's your responsibility to ensure all site requirements are met before delivery:

Your Responsibilities:
  • Site preparation: Level foundation or proper grading
  • Access route: Clear path for delivery truck (specifications provided)
  • Utility connections: Ready for hookup to your site
  • Permits: Any required local permits obtained
  • Unloading equipment: Crane service (like Maxim Crane) if needed

The good news: Since plumbing and electrical are pre-installed, you only need a preferred installer to connect the home to your site utilities.

Once your container home reaches its final destination, it's your responsibility to have the container unloaded and placed on your foundation.

📍 Can you help with permits and local codes? ▼

While permit requirements vary by location, we provide comprehensive support:

  • Detailed technical specifications for permitting offices
  • Building code compliance: Homes meet or exceed local standards
  • Professional documentation that contractors and officials need

We recommend consulting with local contractors who have knowledge of your specific climate zone regarding any additional insulation or changes necessary for local code compliance.

Our team can also connect you with resources in your area to streamline the permitting process.

💰 How much is the shipping fee? ▼

Shipping cost varies depending on the size container home you order and your location.

How Shipping Works:
  • When your order is ready to ship, you'll receive a final shipping quote
  • If the actual cost is lower, we'll refund the difference
  • If higher, we'll collect the additional amount

We provide transparent pricing with no surprise fees - you'll know the exact cost before your home ships.

🚛 Can I transport the unit myself? ▼

A licensed, bonded, and insured transportation company is required to transport the tiny container home for safety and legal compliance.

If you own/operate a qualified transportation company, we will discuss the possibility on a one-to-one basis at the time your order is ready to ship.

📦 What is the process for loading containers for shipment? ▼

We load the containers free of charge to ensure no damage during transportation.

Our experienced team carefully secures your home for safe transport using professional equipment and techniques.

💳 Payment & Financing

💳 What payment methods are accepted? ▼

We accept multiple payment options for your convenience:

  • Credit & Debit Cards: All major cards accepted
  • Digital Wallets: Shop Pay, Apple Pay, Google Pay, Amazon Pay, Meta Pay
  • Cryptocurrency: SOL, Solana stable coins, and USDC via Solana Pay
  • Installment Options: Shop Pay, PayPal Pay Later, Affirm
📅 Do you offer installment plans? ▼

While My Tiny Home Hub currently does not offer in-house installment plans or layaway options, you have flexible payment solutions:

  • Third-party financing through our financing partners
  • Shop Pay installments for qualified buyers
  • PayPal Pay Later options
  • Affirm payment plans

These options provide flexible payment solutions to help you manage your purchase.

❓ What is not included in the price? ▼

At My Tiny Home Hub, the price includes the tiny container home and shipping fees at checkout.

You will be responsible for additional costs such as:
  • Land acquisition
  • Site preparation and foundation
  • Utility connections
  • Landscaping
  • Local permits and fees
  • Government taxes and fees
  • Final shipping adjustments (if any)

These costs vary based on your location and site complexity, but we provide guidance on what to expect.

🔧 Installation & Setup

⚡ How long does it take to deploy my tiny home? ▼

The rapid deployment system allows the house to be deployed within 10 minutes with a minimum of 8+ people.

This quick setup is one of the major advantages of our expandable design - you can go from compact shipping configuration to full living space in minutes!

🏗️ Is a crane required for installation? ▼

Yes, a crane, forklift, or telehandler (with appropriate capacity) is necessary to move the tiny container home at the installation location.

The forklift or telehandler can assist in lifting the tiny container home from the bottom or the sides. We recommend services like Maxim Crane for professional handling.

🏠 What type of foundation does my tiny home need? ▼

The tiny container home is a versatile structure that can be mounted on different types of foundations:

  • Concrete slabs for permanent installations
  • Pier foundations for elevated placement
  • Stem walls for traditional foundation approaches

Important: Be sure to check your local regulations for what is required in your area, as foundation requirements vary by location and climate zone.

🔌 What hookups are needed before delivery? ▼

Prior to delivery and installation, you are responsible for providing:

  • Electrical hookup ready for connection
  • Water supply with proper pressure
  • Sewage hookup or septic connection
  • Foundation prepared and level
Good News: Your tiny home is delivered ready to connect to site utilities. Plumbing and electrical are pre-installed, so you only need a preferred installer to connect the home to your site.

🏡 Prefab Expandable Home FAQs

Our signature fold-out container homes (200-800 sq ft)

🎯 About Expandable Homes

🎯 What makes expandable homes special? ▼

These are our most popular models because they're incredibly smart and versatile:

  • Innovative fold-out design that expands to nearly double the space
  • Compact for shipping, spacious for living
  • Quick and easy setup compared to traditional construction
  • Perfect versatility: Ideal for families, rental properties, or starter homes
  • Multiple size options: 200, 400, 500, 600, and 800 sq ft models
  • Future-ready: Can be expanded or modified as your needs change
  • High energy efficiency with modern design

Perfect blend of affordability, style, and sustainability with spacious living areas and modern designs.

🏠 Which size is right for me? ▼

Here's how our customers typically use each size:

  • 200 sq ft (20x10): Perfect studio, home office, or guest house. Ideal for minimalist living or additional space needs.
  • 400 sq ft (20x20): Great for couples or small rental units. Our most popular size for starter homes.
  • 500 sq ft: Comfortable for small families or spacious solo living with room to grow.
  • 600 sq ft (20x30): Excellent for families or high-end rental properties with premium appeal.
  • 800 sq ft (20x40): Our largest model, perfect for larger families or luxury rental investments.
"I didn't think a 20ft unit could feel this spacious. It's cozy, clean, and perfect for my son and I. Everyone who visits is shocked we bought it online."
— Amanda S., Prefab Expandable 20ft
"I needed something bigger than a shed but smaller than a house. The 40ft Expandable was perfect. It arrived fast, and now it's our home base."
— Emily T., Prefab Expandable 40ft
💰 How much do expandable homes cost? ▼

Our expandable homes start from $22,256.75 (on sale from $38,000), making them significantly more affordable than traditional homes:

Why We're More Affordable:
  • Competitors charge $50,000-$100,000+ for similar quality
  • Our online-only model keeps costs down
  • No expensive showrooms or middlemen
  • Direct-from-manufacturer pricing

Additional costs to consider:

  • Shipping: $4,000-$7,500 (varies by location)
  • Site preparation and foundation
  • Utility connections
  • Local permits (if required)

We believe high-quality housing should be accessible to everyone, which is why we offer competitive prices with financing options available.

🔧 Setup & Installation

🚛 How is an expandable home delivered? ▼

Your expandable home arrives on a flatbed or tilt-bed truck in its compact, folded configuration:

  1. Delivery coordination: Professional drivers work with you on timing
  2. Positioning: Home is placed on your prepared site
  3. Expansion: The fold-out process typically takes 1-2 days
  4. Utility connections: Final step to complete your setup
"Cameron, the owner, actually came out himself to help me expand and level the unit since I'm in Powder Springs and he's local. That really sealed the deal for me."
— Customer from Powder Springs, GA

While we don't handle installation directly, our homes are designed for easy setup and we can recommend qualified local contractors.

⚡ How quickly can I move in after delivery? ▼

Most customers are enjoying their new homes within 1-2 weeks of delivery. Timeline depends on:

  • Site preparation completion
  • Expansion process: 1-2 days for professional setup
  • Utility connection scheduling
  • Local permit approval (if required)
  • Weather conditions
What You Get Immediately:
  • Move-in ready interior with all appliances
  • Complete kitchen and bathroom facilities
  • HVAC system for immediate comfort
  • All electrical and plumbing pre-installed
🔧 Who handles the installation and setup? ▼

While we don't handle the installation directly, we make it as easy as possible:

  • Local contractors: You can use a local contractor or hire a crew
  • Easy setup design: Homes are specifically designed for straightforward installation
  • Foundation placement: Simply place on prepared foundation
  • Utility connections: Connect pre-installed systems to your site utilities
  • Technical support: On-site technical support available if needed

The modular design and pre-installed systems make the process much simpler than traditional construction.

💰 Investment & Rental Potential

💰 Are these good rental investments?
Hot Topic ▼

Absolutely! Many customers purchase expandable homes specifically for rental income:

Rental Income Potential:
  • Airbnb rates: $100-150+ per night
  • Monthly rentals: $800-1,500+ depending on location
  • ROI timeline: Often pay for themselves within 2-3 years
  • ADU income: Perfect for backyard rental units

Why they're great investments:

  • Low maintenance compared to traditional homes
  • High appeal to renters seeking unique experiences
  • Fast setup means quick income generation
  • Perfect for high-demand urban areas
  • Can serve multiple purposes (personal use + rental)
"Our 40ft pod rents for $129 a night on Airbnb. We didn't expect it to book out so fast, but now it pays for itself."
— Leslie J., 40ft Expandable
🏘️ Can I use this as an ADU on my property? ▼

Yes! Our expandable homes are perfect ADU (Accessory Dwelling Unit) solutions:

  • Backyard placement: Fits in most residential backyards
  • Rental income: Generate passive income from your property
  • Multi-generational living: Perfect for aging parents or adult children
  • Home office: Separate workspace on your property
  • Guest accommodations: Comfortable space for visitors

ADU benefits: Increases property value, provides rental income, and offers flexible living solutions as your family needs change.

Important: Check local zoning laws and ADU regulations in your area, as requirements vary by municipality.

⭐ Customer Experience

📞 What's the customer service experience like? ▼
"I spent weeks searching online for a tiny home but could barely find any sites with actual pricing. Everything was 'contact us' or 'get a quote' and I just didn't have the patience. Then I came across My Tiny Home Hub. Right away, I noticed they had actual pricing, floor plans, videos, and photos. It was the most transparent site I'd seen."
— Customer from Georgia

What makes us different:

  • Transparent pricing: Real prices displayed, no "contact for quote"
  • Actual people answer: Live phone support during business hours
  • Patient guidance: We take time to answer all your questions
  • Honest recommendations: We'll suggest the right size, not oversell
  • Real photos and videos: See exactly what you're getting
"They told me the 400 sq ft would be plenty for what we needed and they were right. I appreciated that they down-sold me. Most companies try to push you into the bigger option."
— Family of 8 from Georgia

📦 Shipping Container Home FAQs

Traditional non-folding container units like The Marlowe

🏗️ About Container Homes

🏗️ What's the difference between container homes and expandable homes? ▼

While both use shipping container construction, traditional container homes like The Marlowe:

  • Fixed footprint: Built within standard shipping container dimensions (don't fold or expand)
  • Premium construction: Often higher-end finishes and more sophisticated layouts
  • Stackable design: Can be configured for multi-story applications
  • Industrial aesthetic: More traditional container look with modern upgrades
  • Modular potential: Multiple units can be joined for larger spaces
  • Professional installation: May require crane equipment for placement
"The Marlowe looks and feels like a modern apartment. I work from home inside it and still have room to unwind at night."
— Melanie C., The Marlowe
🏠 What makes The Marlowe special? ▼

The Marlowe represents our premium container home offering:

The Marlowe - $89,900

Available in White or Black exterior finishes

Premium features include:

  • Modern apartment feel: Sophisticated interior design and layout
  • Professional workspace: Designed for remote work and productivity
  • High-end finishes: Premium materials throughout
  • Efficient use of space: Every square foot optimized for comfort
  • Full amenities: Complete kitchen, bathroom, and living areas
  • Flexible use: Perfect for primary residence, office, or rental property

The Marlowe is ideal for customers who want the container aesthetic with apartment-level comfort and functionality.

🏠 Do you offer multi-story container options? ▼

Yes! Our Two-Story Expandable Container Home offers dual-level living:

Two-Story Features:
  • 800 sq ft total: 400 sq ft per level
  • Complete living on each floor: 2 bedrooms, bathroom, kitchen, and living area per level
  • Private staircases and corridors included in design
  • Dual investment potential: Live in one, rent the other
  • Premium amenities: All the same high-quality features as single-story models

Price: $78,888 (Save $23,666.40 from $102,554.40) - Available in Beige or Brown

Perfect for maximizing living space while maintaining the efficiency and affordability of container construction.

🔧 Installation & Setup

🏗️ How are container homes installed? ▼

Container homes require different equipment than expandable homes:

  • Heavy-duty transport: Delivered via specialized container transport
  • Crane placement: Positioned using cranes or heavy equipment
  • Foundation requirements: Need solid, level foundation preparation
  • Professional installation: Recommended for proper positioning and safety
  • Multi-story coordination: Additional planning required for stacked units

Important: Ensure you have crane service (like Maxim Crane) arranged for container unloading and precise placement.

🔧 Can container homes be modified after installation? ▼

Yes, but modifications are more complex than with expandable homes:

  • Structural changes: Require professional engineering assessment
  • Windows and doors: Can typically be added with proper planning
  • Interior modifications: Generally straightforward for non-structural changes
  • Joining containers: Multiple units can be connected for larger spaces

Best practice: Plan all major customizations before manufacturing to ensure structural integrity and optimal cost.

⚙️ Technical Specifications

🌡️ What insulation do container homes have? ▼

Our container homes feature the same high-quality insulation as expandable homes:

Insulation Specifications:
  • Walls/Roof: R-10.8 to R-12 (75mm EPS insulation panels)
  • Internal partitions: R-7.2 to R-8
  • Upgrade available: Up to R-23.62 for extreme climates
  • Material options: EPS, glass wool, rock wool, or polyurethane

Additional climate features:

  • High-quality insulation materials designed for all weather conditions
  • Energy-efficient windows and doors to minimize heat loss
  • Compact design enhances energy efficiency
  • Compatible with solar power systems for renewable energy
⚡ Are the electrical systems the same as expandable homes? ▼

Yes! All our homes include identical electrical systems:

  • Pre-wired throughout: Outlets, switches, and lighting in all rooms
  • 64 amp main protection switchboard (customizable to requirements)
  • Waterproof connectors for safe utility connections
  • Standard 240V electrical (adjustable as needed)
  • Solar-ready connections for renewable energy integration

Your container home is set up to run off standard electrical connections with the same flexibility and safety features across all our models.

💼 Investment Considerations

💰 Are container homes good rental investments? ▼

Container homes like The Marlowe offer excellent investment potential:

  • Premium rental rates: Higher-end finishes command better pricing
  • Unique appeal: Container aesthetic attracts design-conscious renters
  • Professional spaces: Perfect for remote work accommodations
  • Durability: Built to last with minimal maintenance requirements
  • Versatile use: Can serve as residence, office, or specialty rental
"We purchased this container house as a vacation retreat, and it's truly won our hearts! We're even considering buying another for use as an office!"
— Container Home Customer

The higher initial investment often pays off through premium rental rates and lower maintenance costs over time.

Still Have Questions? We're Here to Help.

Your dream home journey should feel exciting, not stressful. Our friendly home advisors are standing by to help with anything we haven't covered here—whether you need help with financing, choosing the right size, understanding zoning laws, or just want to talk through your vision.

No pressure, just expert advice to help you make the right decision.

🏠 Shop All Homes 💳 Apply for Financing 📅 Schedule a Call

🎥 See Your Home Before It Ships

Remember: We create a detailed video walkthrough of YOUR specific home before shipment. You'll see every detail, every finish, and every feature to ensure it's exactly what you ordered.

Last updated: June 2025 | Can't find what you're looking for? Send us a message—we typically respond within hours.